FAQ
FAQ for employees, administrators and users of Spaces on Demand
What happens if the administrator changes my monthly budget?
For employees: here you will find useful info in case of a change to your budget
By Lucia Biscarini
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Last updated 1 year ago
I received notification of a package coming for me, what should I do?
For employees: find out how to confirm the pickup of your delivery in the App
By Lucia Biscarini
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Last updated 1 year ago
I forgot my password or I want to reset it to create a new one
For employees: learn how to create a new password
By Lucia Biscarini
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Last updated 1 year ago
Book the desk assigned to you exclusively
For employees: if you have an exclusively allocated desk, you can book it with just a few clicks
By Lucia Biscarini
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Last updated 1 year ago
I need to replace my office floorplan, how do I do it?
For administrators: find out what you need to know to replace the floor plan without losing the stations or parking spaces you have entered
By Lucia Biscarini
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Last updated 1 year ago
What happens when an employee member has a dual assignment: exclusive and non-exclusive?
For administrators
By Lucia Biscarini
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Last updated 1 year ago
What happens to current employee bookings when I make a change in group limits?
For administrators
By Lucia Biscarini
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Last updated 1 year ago
What happens when a member belongs to several different groups?
For administrators
By Lucia Biscarini
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Last updated 1 year ago
What do I need to know about configuring Everyone group settings?
For administrators
By Lucia Biscarini
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Last updated 1 year ago
Cancel a colleague's booking
For administrators
By Lucia Biscarini
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Last updated 1 year ago
What happens to members when I decide to uninstall the active directory integration?
For administrators with integrated active directory
By Lucia Biscarini
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Last updated 1 year ago
Assign the role of Delivery Manager to an employee member with Microsoft integrated active directory
For administrators with integrated active directory
By Lucia Biscarini
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Last updated 1 year ago
Assign the role of Delivery Manager to administrators with integrated Microsoft Azure active directory
For administrators with integrated active directory
By Lucia Biscarini
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Last updated 1 year ago
Assign the role of Delivery Manager to administrators with Google Workspace integrated active directory
For administrators with integrated active directory
By Lucia Biscarini
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Last updated 1 year ago
Assign the role of Delivery Manager to an employee member with Google Workspace integrated active directory
For administrators with integrated active directory
By Lucia Biscarini
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Last updated 1 year ago
Where can I find information about my employees' use of Spaces on Demand?
For administrators who have activated Spaces on Demand
By Lucia Biscarini
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Last updated 1 year ago
How do I deactivate a space?
For administrators: find out how to temporarily deactivate a space inside a company building
By Lucia Biscarini
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Last updated 2 months ago
Can I check in for another employee?
For administrators: learn how to confirm another colleague's booking.
By Lucia Biscarini
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Last updated 2 months ago
I made a mistake in making a reservation, how can I change it?
For Spaces on Demand users
By Lucia Biscarini
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Last updated 1 year ago
I paid for a paid space, how do I receive an invoice?
For Spaces on Demand users: learn about the billing system when you pay with a personal payment method
By Lucia Biscarini
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Last updated 1 year ago
Am I entitled to a refund if I cancel a paid booking?
For Spaces on Demand users
By Lucia Biscarini
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Last updated 1 year ago
Activate a check-in process for reservations
Monitor the attendance of your employees in the office by setting up check-in on bookings
By Lucia Biscarini
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Last updated 1 year ago
I want to book a coworking with my card, what do I do?
For Spaces on Demand users
By Lucia Biscarini
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Last updated 1 year ago