Edit a booking

Find out how to edit an unconfirmed reservation

Lucia Biscarini
Written by Lucia BiscariniLast update 6 months ago

If you need to modify your booking, you can do so using the edit button -> pencil symbol present in your event on the home page.
You can modify it at any time before confirming your check-in.

The edit applies to reservations for:

  • Desk

  • Parking

  • Meeting room

  • Personalized units

  • Invitation of visitors

Edit the reservation of an entity on the map

  1. Tap on the ✏️ icon on the home page of your app.

  2. In the modal that opens, you can change the booking time by clicking on the start and end time.

  3. As indicated by the blue disclaimer, you can change the day and the entity (desk, parking, personalized units) by closing the modal and selecting the day and the new location you want to book.

  4. To confirm any type of change, click the “save and modify the reservation” button at the bottom of the modification form.

Edit the reservation of an entity in a space with capacity

  1. Click on the ✏️ icon on the home page of your app.

  2. In the mode that opens, you can change the booking time by clicking on the start and end time.

  3. As indicated by the blue disclaimer, you can change the day and the entity (desk, parking, personalized units) by closing the mode and selecting the day and the location, clicking on the button "book a seat".

  4. To confirm any type of change, click the “save and modify the reservation” button at the bottom of the modification form.

Edit the reservation of a meeting room (just for the organizer)

This edit can only be made by the organizer of the event, that is, by the person who booked the

meeting room.

  1. Tap on the ✏️ icon on the home page of your app.

  2. In the modal that opens, you can change:

    • the booking time by clicking on the start and end time

    • the title of the meeting

    • the meeting participants, if there is

    • the link to the call

    • the notes

  3. As indicated by the blue disclaimer, you can change the day and the entity (meeting room) by closing the modal and selecting the day and the meeting room.

  4. To confirm any type of change, click the “save and modify the reservation” button at the bottom of the modification form.

Change the booking of a visitor you invited

  1. Tap on the ✏️ icon on the home page of your app.

  2. In the modal that opens, you can change:

    • the day, by selecting it directly from the top bar

    • the booking time by clicking on the start and end time

    • the location, if assigned

    • the name of the visitor

    • the notes

  3. To confirm any type of change, click the “modify the invitation” button.

  4. The visitor will receive an email with the changes made.

Exceptions

Reservations for third parties - that is, those made by an administrator on behalf of another employee - cannot be modified by the administrator himself, but only by the employee himself.

In this video we explain how to edit the reservation of an entity in the map, of an entity in a space with capacity, of an outside visitor.

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